BackSaracens Head, Lymm, Cheshire
Reviews Page
Saracens Head, Lymm, Cheshire has been reviewed 1 times and has an overall rating of -5 points out of a possible 5, or -100% negative feedback.
| Saracens Head, Lymm, Cheshire has Terrible Rating |  |
|
| Review Date | Reviewer's Name | Review |
| 08/12/2008 21:30:53 | Davis Gilroy | |
| We went here to celebrate my 30th birthday with family - my brother, living down the road in Altrincham, looked for pubs in the area on the internet and came across this establishment. Architecturally the pub was very nice and the selection of drinks available was fair to good. Unfortunately though that's the only good thing I can say about the Saracens Head. The food was just terrible. After receiving a pate dish containing a black hair, and subsequently followed by 5 cold (and subsequently microwave re-heated), sub-standard Sunday roast dinners we were loathe to have to pay the full bill (having left 80% of the food untouched). When we discussed this with the Manager he turned on our whole party and accused us of regularly going into restaurants, ordering food and refusing to pay for it. He was partially correct - we tend to eat out at restuarants at least 3-4 times a month, and surprisingly enough, order food when there. However, this is the 1st occasion that any of us have been so disappointed with a meal that we have had to negotiate not paying the full bill. The staff (manager aside) were pleasant and courteous, but under-trained - and the kitchen staff are clearly wholly inadequate. As for the manager, well I would say he was nothing more than an ignorant little man with a chip on his shoulder. His attitude to customer service was, 'Customer service is for good customers' (delivered in a raised voice!) and his parting shot was for us to never show our faces in his establishment again. He need have no fears there - the whole experience left a nasty taste in the mouth (no pun intended - though not misplaced) and there's no way any of us would visit the Saracens head again. It's a real shame, in the right hands the place could be an absolute gold mine - but in its present hands I could only see it on the next version of Gordon Ramseys kitchen nightmares. [Report for Removal] | Davis Gilroy Bradford West Yorks |
|
Add a Review for Saracens Head, Lymm, Cheshire
These reviews are the comments of individual visitors to Pubsulike and should not be taken as the views of Pubsulike - publishers of this web site. However if you feel a review should be removed or investigated please let us know by using the [Report for Removal] link.