BackThe Queens Head, Stokesley, Middlesbrough, Cleveland
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The Queens Head, Stokesley, Middlesbrough, Cleveland has been reviewed 2 times and has an overall rating of 0 points out of a possible 10, or 0% positive feedback.
| The Queens Head, Stokesley, Middlesbrough, Cleveland has Average Rating |  |
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| Review Date | Reviewer's Name | Review |
| 26/07/2011 01:07:26 | ellie newton |  |
| im on here to just say how impressed i was with my experience in the queens head. im not from stokesley but went for a day out and decided to go for lunch in the queens head with a few friends. as soon as we walked in we were greeted with a friendly smile and hello. our food was lovely, i also would like to say how helpful and polite the staff member was. i would recommend this pub all of my friends and will certainly be going back again. [Report for Removal] | ellie newton maske north yorkshire |
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| 29/08/2009 13:59:50 | Paul Cornwall |  |
| I work as a support worker with adults with learning difficulties and on Fridays regularly take a lady in her seventies out shopping. This particular day we were in Stokesley and decided to have lunch at the Queens Head. Although the food was adequate for the price we paid it was impossible to enjoy our meals as we spent the entire time having to shoo away the flies that were continuously landing on our food. My friend is a rather slow eater and was becoming very distressed that she constantly had flies crawling over her food. Eventually she was so upset that I took her barely eaten meal to the bar to complain to the barmaid. She took the meal away and said she would ask her boss to come and see me. After a considerable wait a woman came out to see me and before I could explain she immediately started telling me that she was not prepared to give my friend a refund as there was nothing wrong with the food. I asked her if she considered if food with flies crawling over it had nothing wrong with it and she told me there was nothing they could do about the flies. I was frankly appalled by the attitude of the staff which resulted in my client paying for a meal which was inedible and, as a result, having to go without her lunch. I realise that in the middle of summer there are always going to be a few flies around but this pub has a serious problem and was clearly infested. It is hard to believe that they were all coming in from outside. I find it hard to believe that we will have been the first of their customers to have experienced the disgusting conditions that we encountered that day. This pub should not be serving food to the public until they find the source of the infestation and deal with it. I would strongly advise anyone thinking of eating this establishment to go elsewhere. Not just because of the flies but because of the impolite and uncaring attitude of the staff. I have informed Trading Standards and the Environmental Health department of our experience. [Report for Removal] | Paul Cornwall Saltburn by the Sea North Yorkshire |
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