BackThe Tickled Trout, Wye, Ashford, Kent
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The Tickled Trout, Wye, Ashford, Kent has been reviewed 2 times and has an overall rating of 1 points out of a possible 10, or 10% positive feedback.
| The Tickled Trout, Wye, Ashford, Kent has Average Rating |  |
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| Review Date | Reviewer's Name | Review |
| 29/08/2008 14:50:28 | Mr Lind |  |
| I have just returned to the United States after a two month stay in Kent and in doing so myself and my family had several wonderful evenings at The Tickled Trout which I have to say was one of my favourite places to dine at. From the moment we walked through the door we were welcomed by a young guy who introduced himself as Aaron and he was the Deputy General Manager I believe. He showed us to a table and went on to take a drinks order from us and also gave us all copies of the menu along with explaining the specials for that evening. During the course of the evening we were also introduced to the General Manager Alison. We had a wondeful evening at the pub/restaurant.The food was well presented and very enjoyable. The guys who run this place are very professionally and have great customer skills and I would certainly dine there again. The atmosphere is fantastic and very welcoming. I have friends here in the States that will be travelling to Kent later in the year and I will certainly be recommending The Tickled Trout. Mr.Lind Chicago U.S.A. [Report for Removal] | Mr Lind Chicago U.S.A |
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| 12/06/2008 09:49:16 | F. Craddock |  |
| Arriving at this pub for a meal - we'd booked a table for 5 on the phone - we were unwelcomed by a bald man who looked inconvenienced by having to find our booking in a couple of diaries - he couldn't find the booking and unsmilingly gestured us to a table. You better sit there, he said. It took at least 5 minutes probably 10 before we were even spoken to by a staff member. The pub was more or less empty. Perhaps two other tables eating. Our waiter, a nervous rabbit of a boy, did eventually take our drinks order and gave us menus. It took another 10 minutes for the drinks to arrive. There were no vegetarian options on the menu. The vegetarians were left to discover for themselves that there were a couple of veg specials on boards. The waiter, though eager to please, had clearly not been trained at all. He passed the drinks along the table rather than serving to each person. Eventually our food arrived (again passed along the table rather than served to each person) and three meals were fine (fish and chips and lasagne) but the scampi was cheap and bready. Worst of all was the belly of pork which was rubbery and inedible. We sent this back. The little waiter scampered out to say the chef was sorry but belly of pork IS rubbery. Unfortunately the person in our party who got the rubber pork IS a chef and actually knows how to cook. Other problems - an extra portion of chips took 15 minutes to arrive at the table. Orders of drinks didn't arrive and had to be asked for at the bar. There was no tartare sauce available. At no time did the management come across to the table to say anything about the rubber pork. When the bill arrived it still had the pork on it. When this was pointed out to the manageress she rolled her eyes and went through to the kitchen. Coming back to say - well, they never tell me ANYTHING. She returned with the bill, pork crossed out and a new total. When I went to pay the bill the unwelcoming man didn't seem able to work out how to take part cash and part by card. So from the initial welcome, through the service, the food and the general treatment (we were made to feel like a minor inconvenience rather than paying customers) the whole experience was quite appalling. And it cost us 60 quid. We won't be going back there. And I suggest you don't either.[Report for Removal] | F. Craddock Ashford Kent |
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