BackThe Fox & Hounds, Pwllglas, Ruthin, Denbighshire
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The Fox & Hounds, Pwllglas, Ruthin, Denbighshire has been reviewed 1 times and has an overall rating of -5 points out of a possible 5, or -100% negative feedback.
| The Fox & Hounds, Pwllglas, Ruthin, Denbighshire has Terrible Rating |  |
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| Review Date | Reviewer's Name | Review |
| 26/11/2007 14:41:12 | .Liz Rodgers | |
| I'll never go in there again! Was recommended the food by the people we bought our house off (in next village) and finally went last Saturday (24th Nov 2007). What a dump! But I can look past the decor if the food is good. We were told when we ordered that there would be a delay of 45 to 60 minutes due to a large party being served. Okay, we could accept that. After an hour and a quarter waiting I went to the ladies toilets - how disgusting were they! Wallpaper hanging off one wall and missing off another. The windows and frames were filthy. The toilet floor was not clean and the washbowl looked like it had not been updated in 30 years. Having seen that I wondered about the state of the kitchen! When I got back to the table I said I would ask where our food was. It was now an hour and 2 minutes since we ordered. How shocked was I to be told it was be AT LEAST ANOTHER 30 MINUTES! Briefest of apologies was offered and nothing else. When I pointed out that they could have at least come over and told us after an hour that we faced another 45 minutes wait, all I got was another apology. Such poor customer service. So at that point we asked for our money back and left - and will never ever ever be going back - be warned. It's a little village pub with not good decor and even poorer attitude/service[Report for Removal] | .Liz Rodgers Corwen Denbighshire |
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