BackThe Royal Oak, Corsley, Warminster, Wiltshire
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The Royal Oak, Corsley, Warminster, Wiltshire has been reviewed 3 times and has an overall rating of -9 points out of a possible 15, or -60% negative feedback.
| The Royal Oak, Corsley, Warminster, Wiltshire has Fairly Bad Rating |  |
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| Review Date | Reviewer's Name | Review |
| 10/10/2011 08:03:41 | Angry Customer |  |
| This has to be the worst pub I have ever been to and I have been to many, apart from the starter being mediocre mushrooms in stilton and white wine sauce which was like soup. The ogre of a Manageress was something I have never seen in my life nor ever want to see again. I ordered a medium steak and it came out still alive, so I returned this item, only for them to return a steak complete without my vegetables and potatoes, then to my horror I found a dead fly so I returned this without consumption and declined anything further. WELL WHAT ENSUED NEXT DEFYS BELIEF. They had charged us for the steak, I immediately refused as we had not consumed this item, we were prepared to pay for the whole meal but not the steak, she then tried to imply that because the fly was not cooked then I must have planted the fly on the steak, can you imagine my shock being accused of planting bugs on my own food, if it wasn't so awful it would have been funny, THE LANDLADY, actually that is too nice a title, THE OGRE OF THE ROYAL OAK, then threatened to call the police I admit I did laugh then and offered to call them myself, I was quite sure that the police would be very happy to be called out on a 999 to a digruntled consumer becaused they had a fly on their steak I also advise that it would embarrass her terribly in front of her patronage, she then tried to issue more threats of taking our registration down, we offered to give it too her. Then THE OGRE OF THE ROYAL OAK, tried to negotiate (bit late by then) and charge us £8.00 for the vegetables, I did point that A. I had not consumed any and B. was she trying to infer that the the steak was the same price as the vegetables, anyway the discussion ensued for another five minuted I finally became very tired with the whole thing and I asked my friend to contact the police on her behalf at this surprisingly she backed down I wonder why, this pub offers poor food, poor service, THE OGRE OF THE ROYAL OAK is a rude arrogant bully and the Brewery should seriously think about asking her for her resignation. TERRIBLE EXPERIENCE.[Report for Removal] | Angry Customer BASINGSTOKE Hampshire |
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| 26/11/2010 10:45:31 | Mr Backman |  |
| Visited Royal Oak last evening. Roaring fire in bar but lack of heat in the rest of area-too cold to take our coats off!! About a dozen customers in total. Staff mediocre in their greeting and willingness to take food orders. Starters good. Main meals were OK, just. Certainly nothing to rave about. Desserts more appealing, but not cheap. Pressed staff to serve more drinks. Not offered coffee or anything further. Presented with bill which was twice the amount it should have been-totally alien items on list. Reason given:"someone using same code as me on till". No apologies forthcoming to accept or refuse. Not wished well on our departure. Overall not a pleasant experience. Certainly not my experience here in the past. Can, and must do better.[Report for Removal] | Mr Backman Frome Somerset |
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| 13/11/2006 20:54:41 | helen |  |
| as a one off visitor to this admittedly spacious and attractive looking pub, i was extremely disappointed when one of my fellow diners found a slug under her prawn cocktail sandwich. this would have simply been an unfortunate and careless but forgivable mistake,until we encountered the attitude of the manageress. on informing her that a slug was on one of our plates in a perfectly calm manner, all we received was first an interrogation as to whether the creature was in?on?under? the sandwich, then ' it must have come out of the salad, we grow our own you know' when questioned as to whether this homegrown salad was washed before use no reply other than 'its grown here!!' was forthcoming. eventually, after quite some contention, a replacement sandwich was provided,though obviously my fellow diner was somewhat put off and opted for plain cheese, not being able to face the thought of a slimy...prawn. after our truncated meal, (which was not particularly outstanding even in the slugless portions) we then were astounded to find ourselves charged on the bill for BOTH SANDWICHES eg. prawn-with-slug AND cheese. first of all the waitress said there was no mistake, both meals were on the bill. after extended discussion with the manageress ONE sandwich was removed. the remaining sandwich was only £3 or so, but the rudeness of a member of management staff to customers was ridiculous. i would never recommend a pub like this where the paying customers are awarded so little common courtesy.[Report for Removal] | helen carmarthen carmarthenshire |
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