BackThe Cross Keys, Harpenden, Hertfordshire
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The Cross Keys, Harpenden, Hertfordshire has been reviewed 4 times and has an overall rating of 5 points out of a possible 20, or 25% positive feedback.
| The Cross Keys, Harpenden, Hertfordshire has Above Average Rating |  |
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| Review Date | Reviewer's Name | Review |
| 07/01/2011 18:47:27 | David P |  |
| We visited again over Christmas. All new staff but odd atmosphere. Nearly empty. Friend ended up getting banned so won't be going again. Hero to zero me thinks![Report for Removal] | David P Dedham Essex |
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| 25/09/2009 12:56:21 | David P |  |
| It is over 30 years since I left the St. Albans area. At that time I had visited the Cross Keys just the once and had found it unwelcoming with an unfriendly landlord and locals drinking out of pewter tankards. Five years ago a friend moved into the area and I now visit St. Albans regularly. A few years ago we visited the Cross Keys and I found it much the same – the only differences were that the landlord spoke with an Afrikaner accent and the locals used glasses instead of pewter tankards. Anyway last time I was in St. Albans my friend told me it was all change at the Cross Keys so I agreed to give it a try. He was right! We walked through the door to receive a warm friendly greeting and were served immediately. The beers (Rebellion IPA and Landlord) were in excellent condition. When we saw someone receive their lunch we decided to do the same. Whilst the menu is simple it is good honest pub grub and highly enjoyable. Currently they only serve food at lunchtimes. A great pub – it is only a pity that it has taken so long to get there. Highly recommended! A footnote – later that day we were talking to an elderly coupe in a nearby coffee shop (the Lounge Café – also recommended). He was a lifetime resident of Harpenden and said that it was the first time since WWII that the Cross Keys had become a pub he felt like visiting! [Report for Removal] | David P Dedham Essex |
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| 16/08/2008 10:19:36 | B STewart |  |
| The Cross Keys has had numerous temporary landlords over the last 13 years who ran the place down. The place was dirty, the beer appalling and many locals left. The takings halved. Three years ago we had the arrival of Mike and Viv. Mike and Viv were a breath of fresh air. They have determinedly toiled to get the pub back to a good standard and are responsible for getting the pub into the Good Beer Guide. This is a much loved and cherished local and they should be congratulated for their tireless efforts. This was acknowledged last night. The pub was absolutely packed out on Friday night by many locals for a farewell presentation ceremony who wanted to acknowledge their great respect and affection for the couple. They were the only landlords of the last 13 years who showed such care and affection and respect for the oldest pub in town which is a Grade 2 listed building. They will be much missed. Mike and Viv made welcome all those who showed respect for such a hallowed institution and made it clear that those who didn't were not welcome. [Report for Removal] | B STewart Harpenden Herts |
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| 16/08/2007 07:58:48 | Leamhcan |  |
| One of the oldest and quaintest pubs in Harpenden, but blighted by the staff. The landlady seems nice, but I’ve never been made to feel welcome there by either of the South African bar men, despite having frequented the place for the last six months. A couple of examples for you: 1) I went in there for outdoor lunch a few Sundays ago with the family, but the beer garden was full. Fair enough, however the attittude of the staff was apalling. When I asked if there was anywhere else in town the did lunch outdoors, I was told no. Just walking up the high street, we found that both the George and The Inn on the Green were serving a much wider menu 2) Myself and the missus came back from holidays yesterday (Wednesday), and decided to go for a quiet mid-afternoon drink. There was probably about 10 other people in the pub, so we quickly found a seat. The manager brought out a tray of sandwiches for the regulars, and went so far as to bring them round to all the tables in the pub, except our one !! Talk about ill mannered behaviour! Let’s hope they get some new staff soon, with some concept of interpersonal skills and customer service. What is the deal with the signs all over the pub telling customers not to use their mobile phones anyway? [Report for Removal] | Leamhcan Harpenden Herts |
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