Golden Lion, South Hylton, Sunderland, Tyne and Wear
Reviews

Golden Lion, South Hylton, Sunderland, Tyne and Wear has been reviewed 17 times and has an overall rating of 12 points out of a possible 85, or 14.11%  positive feedback.

Golden Lion, South Hylton, Sunderland, Tyne and Wear has Average Rating Golden Lion, South Hylton, Sunderland, Tyne and Wear has Average Rating
Review Date Reviewer's Name Review
02/02/2011 20:03:39 Shashi Kiran Golden Lion, South Hylton, Sunderland, Tyne and Wear was given an Very Good Rating by Shashi Kiran
Nice location for a quiet lunch. The staff were very hospitable. The chicken burger and chicken Kiev ordered by my wife and I were well cooked and served with some real good chips. I certainly would go again if I were in the area at lunch time. [Report for Removal] Shashi Kiran
Durham
County Durham
25/07/2010 13:02:34 Bob Golden Lion, South Hylton, Sunderland, Tyne and Wear was given an Very Good Rating by Bob
Review hidden, pending approval.[Report for Removal] Bob
Sunderland
Tyne and Wear
04/01/2009 15:19:09 Josie Golden Lion, South Hylton, Sunderland, Tyne and Wear was given an Excellent Rating by Josie
The red lion is a lovely well ran well,well kept family orientated pub,the manager and manageress are very welcoming and sociable to everyone, the food is excellent especially the carvery which is definetly the best i have ever had [Report for Removal] Josie
sunderland
tyne and wear
03/11/2008 10:59:48 mark reed Golden Lion, South Hylton, Sunderland, Tyne and Wear was given an Very Bad Rating by mark reed
It was so interesting reading how other people had received bad service from this place, i too had a very bad experience i come to Sunderland twice a year and during my last visit i was working in South Hylton and i was unlucky enough to take a few friends into the Golden Lion the manager was one of the rudest people i have evr met and he was very aggresive from the moment i ordered my first drink. The food was awful and when i complained all i was met with was insults, i travel the whole of the country working and i have to say this is the worst pub i have ever been in. I guess we will get the usual excuses and denials but i only hope the owners of this establishment get these people on a catering course and teach them some customer service skills. Bon appetite NOT![Report for Removal] mark reed
Wigan
lancs
24/09/2008 14:43:21 Rachael Logan Golden Lion, South Hylton, Sunderland, Tyne and Wear was given an Average Rating by Rachael Logan
With regard to the 60th birthday on the 11th July. First of all the reason why we where not in on the day was because unfortunately we had been attending a friends funeral. We admit the scampi was not up to scratch, this was out fault as we had purchased the wrong kind, scampi bites as appose to wholetail scampi. As far as the children are concerned it was half past ten on a Friday night and there were children running around the pub and up and down stairs which in turn led to complaints from regular customers. One customer in particular heard one of the women tell the children to pretend they felt sick while in the toilets. By no means would we expect any children to play outside in a car park but at the same we would not expect children to be playing around in a public house at 10.30pm. There is a restriction to children being on the premises after 9.00pm but due to the fact it was a family meal we made an exception. The meal was refunded in full due to complaints even though the majority of the meals had been eaten. As far as aggressive behaviour goes one of the party jarred a plate into a member of staff, which left a bruise, both the barmaid and the waitress where both close to tears because of the way they were being treated. The manager did offer one man out in the car park; this was because the man pushed me out of the way to get down the stairs with his disabled son. Overall I think the attitude towards my staff was a disgrace, we should have been here on that night and this kind of behaviour would not have been tolerated but as I mentioned earlier we had to attend a funeral. The Manageress, The Golden Lion. [Report for Removal] Rachael Logan
Sunderland
Tyne & Wear
14/07/2008 08:30:21 paula Golden Lion, South Hylton, Sunderland, Tyne and Wear was given an Terrible Rating by paula
Was out with family and friends for mam,s 60th birthday,the food was horrible and i would,nt even give it to a dog when we complaned the manager and manageress were,nt in they were out all day when they came back at 10.30 they were rude and in people faces they man handle the childre aged between 5 and 15 down the strairs send them outside by themselfs without let or telling the parents the children were scrared and crying and they offer a adult in the car park which was,nt called for i would like to thank them for spoiling my mum 60th birthday and upset everyone who was out [Report for Removal] paula
pennywell
tyne and wear
13/07/2008 11:12:07 paula Golden Lion, South Hylton, Sunderland, Tyne and Wear was given an Terrible Rating by paula
Review hidden, pending approval.[Report for Removal] paula
pennywell
sunderland
12/07/2008 23:15:38 Syd Golden Lion, South Hylton, Sunderland, Tyne and Wear was given an Well Below Average Rating by Syd
On Friday evening 11 July 2008 my wife and disabled son and myself attended a friends 60th birthday celebration at the Golden Lion in South Hylton. When the meals were served the majority of the people at the party complained of one thing or another regarding their meals My wife chose Scampi for her meal and she complained that the meal tasted "funny" and had an unusual smell. She was asked if she would like the Scampi replaced and agreed so long as it came from a different packet to the first serving, this exchange never arrived. My son's meal Chicken Kiev was ok, my order was Chicken Tika but I was served Chicken Kiev, the Kiev was very dry and not easy to eat so I left it. Some people continued to complain but not in an agressive manner and eventually, I thought, everything was "sorted". Then after about 20/30 mins a suited man and a woman entered demanding, rather loudly, to know "who was making the complaints". They were both obviously the worse for drink. The birthday girl stood up and started to outline her complaint when the man again in a loud manner said "Well what do you want from me" "Do you want your money back" and then argued agressively with the birthday girl. The suited man and the woman were also argueing amongst themsselves He stood at the end of our table and counted out the birthday girls money, thumping the notes down on the table in a very agressive manner and then told everyone to "get out of his pub and don't come back" As we were beginning to leave the suited man actually offered one of the guests "Out into the car park" As we left the pub I learned that the suited man had put the children, aged between 5 years and 15 years, out of the pub into the car park before he told everyone else to leave, so the children were out in the car park, in the dark, without any parental supervision. Not exactly the actions of a careing person. This man conducted himself in a very very ill mannered way exhibiting absolutely no customer relationship skills what so ever. Personally I would just like to thank him for ruining someones birthday party We were previously told that their chef had recently walked out on them and if this is some of the type of treatment that he had to put up with then it would come as no supprise.[Report for Removal] Syd
Sunderland
Tyne & Wear
12/07/2008 12:25:58 paula Golden Lion, South Hylton, Sunderland, Tyne and Wear was given an Terrible Rating by paula
Review hidden, pending approval.[Report for Removal] paula
pennywell
sunderland
12/07/2008 11:02:57 Joanne Golden Lion, South Hylton, Sunderland, Tyne and Wear was given an Terrible Rating by Joanne
Was out for a family night out 11 children from the ages from 5 to 15 also had a disabled child boy with us, the service was not upto standard and the food was either cold, hard, frozen, or off. My partner never even got his meal. The manager of the pub has got no manners at all. He man handled the children down the stairs and told all of us to get out of his pub, his staff have got no manners either, not a friendly pub at all.[Report for Removal] Joanne
Sunderland
Tyne & Wear
12/07/2008 08:58:34 Mick Golden Lion, South Hylton, Sunderland, Tyne and Wear was given an Terrible Rating by Mick
Review hidden, pending approval.[Report for Removal] Mick
sunderland
England
12/07/2008 08:43:25 fred Golden Lion, South Hylton, Sunderland, Tyne and Wear was given an Excellent Rating by fred
Review hidden, pending approval.[Report for Removal] fred
southhylton
england
25/07/2007 21:27:09 liz Golden Lion, South Hylton, Sunderland, Tyne and Wear was given an Excellent Rating by liz
good food,good prices right by the river greta!!![Report for Removal] liz
sunderland
tyne wear
20/12/2005 23:22:02 Gillian Golden Lion, South Hylton, Sunderland, Tyne and Wear was given an Excellent Rating by Gillian
Excellent food, great atmosphere and friendly staff.[Report for Removal] Gillian
Sunderland
Tyne & Wear
18/12/2005 14:02:32 MARG .B Golden Lion, South Hylton, Sunderland, Tyne and Wear was given an Excellent Rating by MARG .B
Great food , great wines and beer, and a friendly welcoming pub. I have tried the rest, but now I USE ONLY THE BEST . Thanks to all at Golden lion.[Report for Removal] MARG .B
SUNDERLAND
TYNE WEAR
18/12/2005 13:27:10 RON & MARGARET Golden Lion, South Hylton, Sunderland, Tyne and Wear was given an Excellent Rating by RON & MARGARET
The best carvery in Sunderland . Great management team , excellent friendly staff . If you like good food in a warm and friendly atmosphere , then this is the place to visit. RON.[Report for Removal] RON & MARGARET
SUNDERLAND
TYNE WEAR
08/10/2005 11:45:32 Eileen Stott Golden Lion, South Hylton, Sunderland, Tyne and Wear was given an Excellent Rating by Eileen Stott
Really nice riverside pub. Great for summer evenings. Food very good,and always lots going on. Worth a visit[Report for Removal] Eileen Stott
Sunderland
Tyne & Wear

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